shipping policy

We’re committed to getting your order to you quickly and safely. Please review our shipping details below.

Shipping Rates

• Within Australia: $15 flat rate for the first item, plus $5 for each additional item.

• Worldwide: $35 flat rate for the first item, plus $5 for each additional item.

Processing Time

• Orders are processed within 2–4 business days after payment is received.

Delivery Timeframes

• Australia: Typically 3–7 business days after dispatch.

• Worldwide: Typically 10–21 business days after dispatch (delivery times may vary depending on your location and customs processing).

Customs & Import Taxes

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Parcels

While we do our best to ensure timely delivery, delays caused by postal services or customs are outside of our control. If your order hasn’t arrived within the expected timeframe, please contact us and we will assist in tracking it down